Privacy Policy

Introduction and Overview

At CognitLogicon, we understand that your privacy matters. This policy explains how we collect, use, and protect your personal information when you visit our website or use our financial analysis services for investment professionals.

We're committed to transparency about our data practices and your rights. This document complies with Taiwan's Personal Data Protection Act and international privacy standards to ensure your information remains secure.

By using our services, you agree to the practices described in this policy. If you have questions or concerns, we encourage you to contact us directly.

Information We Collect

We collect different types of information to provide and improve our financial analysis services:

We only collect information that's necessary for providing our services or that you voluntarily choose to share with us.

How We Use Your Information

Your information helps us deliver better financial analysis services and support. Here's how we use it:

• Service Delivery: Processing your requests, providing financial analysis tools, and delivering the services you've requested from us.
• Communication: Responding to your inquiries, sending service updates, and providing customer support when you need assistance.
• Service Improvement: Analyzing usage patterns to enhance our tools and develop new features that better serve investment professionals.
• Legal Compliance: Meeting our obligations under Taiwan law and international regulations governing financial data services.
• Security: Protecting our systems and your data from unauthorized access, fraud, or other security threats.

We don't use your personal information for marketing purposes without your explicit consent, and we never sell your data to third parties.

Data Sharing and Third Parties

We share your information only in specific circumstances and always with appropriate safeguards:

Service Providers

We work with trusted third-party companies that help us operate our services, such as hosting providers, email services, and analytics tools. These partners can only use your data to provide services to us and must protect it according to our standards.

Legal Requirements

We may disclose your information if required by Taiwan law, court orders, or government requests. We'll notify you of such requests unless legally prohibited from doing so.

Business Transfers

If CognitLogicon is acquired or merged with another company, your information may be transferred as part of that transaction. You'll be notified of any such changes.

We never sell, rent, or trade your personal information to other companies for their marketing purposes.

Your Privacy Rights

Under Taiwan's Personal Data Protection Act and our commitment to privacy, you have several important rights:

How to Exercise Your Rights

To exercise any of these rights, contact us at support@cognitlogicon.com or call +886226822616. We'll respond within 30 days and may need to verify your identity before processing your request.

Data Security and Protection

We take data security seriously and implement multiple layers of protection:

While we implement robust security measures, no system is completely secure. We encourage you to protect your account credentials and report any suspicious activity immediately.

Data Retention and Deletion

We keep your information only as long as necessary for the purposes outlined in this policy:

• Account Information: Retained while your account is active and for 7 years after closure for compliance purposes.
• Communication Records: Kept for 3 years to help resolve potential disputes and improve our services.
• Technical Data: Most technical logs are automatically deleted after 2 years unless needed for security investigations.
• Marketing Data: Deleted within 30 days of unsubscribing from communications or requesting removal.

When data is no longer needed, we securely delete it from our systems. You can request earlier deletion by contacting us directly.

International Data Transfers

While we primarily operate in Taiwan, some of our service providers may process data internationally. When this happens:

• We ensure adequate protection through standard contractual clauses or other approved mechanisms
• All international transfers comply with Taiwan's Personal Data Protection Act requirements
• We regularly audit our international partners to ensure they maintain appropriate security standards
• You have the right to obtain information about specific transfer mechanisms we use

We carefully evaluate all international data transfers to ensure your privacy remains protected regardless of where processing occurs.

Cookies and Website Tracking

Our website uses cookies and similar technologies to improve your experience and understand how visitors use our services:

Essential Cookies

These are necessary for our website to function properly. They enable basic features like page navigation and access to secure areas.

Analytics Cookies

We use analytics tools to understand how visitors interact with our website, which helps us improve our services and user experience.

Managing Cookies

You can control cookies through your browser settings. Disabling certain cookies may affect how our website functions for you.

We don't use cookies for advertising or tracking across other websites. Our focus is solely on improving your experience with our financial analysis services.